Soul Love Mala Bracelet | Raspberry Rhodochrosite Gemstones | Reiki Mala Beads | Eases Depression & Fear | Heals the Heart | Self Love

Frequently Asked Questions

Is Sacred Health Jewelry Sold Anywhere Else Online?

All of our designs, photos and written content are the exclusive personal property of Sacred Health Jewelry. If you see our products and/or our photos being advertised online from other companies, they are plastic counterfeit copies, low grade replicas or phishing scams. These companies are being investigated for fraud.

The only places you can purchase authentic SHJ mala beads online (handmade, Reiki infused by Brenda Pharaoh) are at sacredhealthjewelry.com and sacredhealthjewelry.etsy.com.

We take our reputation and integrity very seriously. Thank you again for your business. We appreciate you and will always take care of you.

©2016 Sacred Health Jewelry. All rights reserved.

How Do I Care For My Mala Beads?

Sacred Health Jewelry has set the standard for luxurious high grade healing mala beads, wrapped with love from the artist. As with all luxury items of any kind, our jewelry requires a little extra mindfulness and care. Here are a few tips on how to keep them looking and feeling new:

1. Roll the beads gently over your hand onto your wrist instead of stretching the bracelet apart to put it on. 2. Keep them away from water, including salt water. 3. Remove them before applying lotions or sprays. 4. Try wearing them on your non-dominant hand to prevent accidental snagging. 5. Hold each bracelet over a stream of sage smoke if you’ve just been through something stressful to clear heavy energy. 6. Take them off before bedtime.

Will I Have To Pay A Customs Fee If My Order Is Shipped Internationally?

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. We are unable to predict which of these fees, if any, will be applied, and we are not obligated to pay them for you. Usually the fee is minimal, and we think your new mala will be worth it!

What Do I Do If My Bracelet Breaks?

It is extremely important to us that you love your malas and get years of enjoyment from them! As you know, stretch bracelets are not indestructible. They love being handled gently with care like any precious piece of art. They are not fond of rigorous wear, excessive stretching, or being submerged in water. Sometimes a bracelet will literally burst open from all the energy the stones have absorbed.

Like anything else, with continued use, there is always a possibility your mala may come apart or need restringing. SHJ offers a one-year warranty on all purchases. Any broken piece will be repaired (and missing beads replaced) at our expense. All you pay is shipping (to and from). Yay! Simply email brenda.sacredhealth@gmail.com to initiate.

Can My Bracelet Be Custom Sized / Resized After Purchase?

Yes absolutely! It’s important to us that your bracelet fits comfortably around your wrist. When you place your order, kindly leave us a little note in the ‘messages’ section at checkout with your wrist size and we'll accommodate your request for no additional charge.

If your bracelet needs to be re-sized after you receive it, simply contact us with your request. We'll happily adjust it at our expense. All you pay is the shipping costs to and from your home. The U.S. shipping fee is currently $8.45 for USPS Priority Mail Shipping with tracking. Feel free to slip a check inside the package for $8.45 when you mail it back to us. International shipping will be determined per country. We’ll remake your bracelet and ship it back to you asap!

How Does Crystal Healing Work?

Crystal healing has been used for thousands of years. Each variety of crystal has a unique crystalline structure which causes it to resonate at a certain frequency. When held or worn against the body, each gem (depending on its internal structure) interacts with the human biofield differently and can magically move, absorb, focus, direct and diffuse energy within the body. An energy healer can then charge a crystal with the pattern of energy she chooses (like an electromagnetic current) to hold specific therapeutic vibrations. Brenda combines her strong energy with the ancient power of Reiki to magnify the natural healing properties of the gemstones. The result is a shift in the body’s energy system, enabling well-being to flow.

What Are The Benefits Of Reiki Infused Crystals/Gemstones?

Reiki is the ancient Japanese practice of balancing energy in the human body to induce a peaceful state of Being. When Reiki energy is infused into crystals and gemstones, it magnifies the vibrations and increases the effectiveness of a crystal's natural healing properties.
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Gemstone Beauty Enhancement:
As with almost all natural gemstones and crystals in the jewelry industry, Sacred Health Jewelry beads are often treated in some way to enhance clarity and color. The treatment is stable and not does not affect the crystalline structure, integrity or vibration of the gemstones.

How Can I Schedule An Energy Therapy Session / Clairvoyant Reading With Brenda?

Brenda is currently scheduling private sessions in Meridian, ID by appointment only. She does not offer phone services at this time. The current wait time 2+ years, but it is well worth the wait. To schedule a Shamanic Reiki energy therapy treatment and clairvoyant reading, please contact brenda.sacredhealth@gmail.com for available dates/times. Visit sacred-health.com for more detailed information.

What Do I Do If My Package Is Delayed / Hasn’t Arrived?

We are so sorry you haven’t received your package yet! We so wish we could control the whole shipping process, but unfortunately once we ship a package, it is out of our hands and in the hands of USPS. We would absolutely hand deliver it ourselves if we could.

USPS offers a tracking number on every order. It is found at the bottom of your shipping email confirmation, or via ‘Purchases and Reviews’ on your Etsy account. If for some reason USPS enters an update that is unclear, you can contact your local post office for more information. Unfortunately at this point, we know as much as you do. Returns are credited to your account, less shipping costs, if USPS forwards your package back to us.

Do You Guarantee Results? (Legal disclaimer)

Crystal healing / vibrational therapies are not to be considered as a substitute for traditional medical care. Our website information is not intended to be used as medical advice, diagnosis or treatment. While crystals have been used historically to relieve symptoms, we cannot guarantee specific outcomes. All of our website content and customer conversations relating to the emotional, mental & physical healing properties of crystals are from our own personal knowledge and/or intuition, as well as our extensive education and research. Individual results will vary. In no event shall SHJ be held liable for any indirect, consequential, incidental or punitive related damages related to the content, errors or omissions of this site.